Support Services Division

Support services manager

The Support Services Division is managed by the Support Services Manager Miseal Cortez, who was hired in 1992 by the City of St. Cloud.  Miseal Cortez began his career as a Communications Operator, and throughout the years he promoted & reached the rank of Support Services Manager. 

The Support Services Manager oversees:

  • Records Unit
  • Communications Unit
  • Computer Technician 

Support Services Division

The Support Services Division consists of:

  • One Support Services Manager
  • One Training Coordinator
  • One Records Supervisor
  • Four Communications Operator Supervisors
  • Four Communications Lead Operators
  • Four Records Clerks
  • Seventeen Communications Operators
  • Six part-time Communications Operator
  • Two Computer Technicians
  • Two Administrative Secretaries

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