City News


Posted on: May 4, 2020

Weekly Community Advisory Regarding COVID19

As your City Manager, I am committed to providing our citizens with the most up-to-date information available during this challenging time for our community. As the state of emergency declaration begins to expire, the Incident Management Team at the City of St. Cloud are working on plans related to operations, services, events and activities. City offices will open to the public in phases, presumably, while still under some public health orders. Beginning, Monday May 11th, the first floor of City Hall Building A, Permitting and St. Cloud Utilities Customer Service offices will reopen. Customers will be able to access these areas while practicing social distancing and using face coverings. The remaining city offices and operations will open in future phases. These plans may need to be tweaked based upon public health data, so please continue to be flexible and have patience with us as the situation still remains fluid. Please refer to this weekly update document and review pertinent sections below:


Florida Governor Ron DeSantis issued Phase 1 of his Executive Order 20-112 “Safe, Smart, Step-By-Step” plan to reopen the State of Florida. This order will maintain limitations on the movements of persons except for those businesses and services that are currently open and those businesses that re-open at 25% building occupancy. The order will begin on Monday May 4, 2020, (with the exception of Miami-Dade, Broward and Palm Beach Counties) until a subsequent order has been issued. Please follow appropriate social distancing and sanitation procedures. The Osceola County’s Executive Policy Group will follow the Governor’s plan and have agreed to revoke the county curfew, effective May 4, 2020. If you have any questions, please contact your employer for further instructions.


Restaurants, with indoor seating at 25% occupancy; outdoor seating with 6 ft of space between tables
Retail to operate at 25% occupancy
Churches, synagogues or other houses of worship can hold service
Child Care Centers
Museums and libraries may open at no more than 25% occupancy
Elective surgeries


Schools (Remain doing distance learning)
Senior living facilities
Bars, nightclubs, gyms, and personal care services such as barbershops and salons
Vacation rentals
State parks
Interactive shared exhibits of museums and libraries such as child play areas


The City of St. Cloud’s Citizen and Employee Hotline is still active. To reach the hotline, please call 407-957-7161.
The hotline is open 7 days a week, from 8 a.m. to 5 p.m. and is projected to remain open until further notice. Citizens and employees can also visit the websites for the City of St. Cloud, the Center for Disease Control or the Florida Department of Health for more information.

The Early Learning Coalition of Orange County or Early Learning Coalition of Osceola County is assisting with child care costs for first responders and health care workers. Information can be found at:

The Huntington Learning Center wants to say “Thank You” to all First Responders by offering 10% off enrollment, $100 off academic evaluation and $100 Amex gift card to each enrolled student or to be used as a tuition credit into their program. The promotion ends July 31, 2020 for all students. For more information please call 407-789-0228 or visit the link below.


Publix, Walgreens, Dollar General, Walmart, along with several other stores and gas stations are offering special shopping hours and discounts for first responders and hospital staff. This will happen on certain dates or continue until further notice for each respective store. Please visit the business’ website for more information or see the link below. An employee letter has been drafted to use at the store. Please contact your supervisor or department director if needed.


Meals of Love will deliver up to 1,000 fresh, restaurant-prepared meals to the homes of seniors and disabled adults through a partnership with Florida Department of Elder Affairs, Senior Resources Alliance, the Department of Business and Professional Regulation, and the Florida Restaurant & lodging Association. Meals of Love will serve Orange, Seminole, Brevard and Osceola counties. Use the website below for more information, locations and times.

The fastest resource to finding supplemental food assistance throughout St. Cloud and Osceola County is through the Food Finder resource. It is requested that you call ahead prior to going to one of the pantries as many pantries are slowly closing their doors for the time being out of safety and concern for their elderly volunteers.


To increase COVID-19 testing, the Florida Department of Health in Osceola (FDOH-Osceola) will offer testing events at different locations throughout the county. The first event was scheduled at St. Cloud High School Wednesday April 29th, Thursday May 30th and Friday May 1st from 9 a.m. to 3 p.m. Monday May 4th has been added as a last day for testing at this location. Testing is available for anyone who is experiencing COVID-19 symptoms. Call 407-343-2000 for screening and to schedule an appointment.

As of April 15, 2020, AdventHealth will open a second COVID-19 drive-up testing location in Central Florida at the Mall at Millenia in Orlando to anyone who meets the criteria for testing. Those who meet the criteria and wish to be tested should visit prior to arrival. There is not expected to be a limit on testing supplies at either location.

There will be no out-of-pocket costs, regardless of insurance status. AdventHealth will cover the cost of those who are uninsured.
The site will be open seven days a week from 9 a.m. to 2 p.m.
Results can be expected in approximately two to three days. Those tested will receive a text message with instructions on how to retrieve the results. Those who test positive will receive a call from a nurse to review the results and provide care instructions.

As of April 13, 2020, the Orange County Convention Center has again updated their testing criteria and how many testing kits will be administered per day; from 250 to 400. The testing site is open for testing Monday–Friday from 9 a.m. – 5 p.m.
More information can be found at

Only individuals experiencing severe symptoms are referred to hospital and emergency room sites. Please complete the self check prior to going to any testing site. The CDC has provided a “self-check” tool, available at


Osceola County Schools hopes to be able to honor its 2020 graduates as originally planned for May 21-May 29 if social distancing rules have been lifted. If social distancing rules have not been lifted by the originally planned dates, they will honor it’s graduates on July 6-July 10. Please see the schedule on the link below for each respective school.

The Osceola County Schools Nutrition Services Department will continue to provide FREE meals for breakfast and lunch to children 18 and under during the extended school closure. Starting Monday, May 4, 2020, meals can be picked up 4 days a week, Monday – Thursday between 9:30 a.m. – 12 p.m. at one of the below schools in St. Cloud. For more information please visit:

St. Cloud High School - 2000 Bulldog Lane, St. Cloud, FL 34769
Lakeview Elementary - 2900 5th Street, St. Cloud, FL 34769
Canoe Creek Charter – 3600 Cane Creek Road, St. Cloud, Florida 34769
Narcoossee Middle School - 2700 N. Narcoossee Road, St. Cloud, Florida 34771 COVID-19 RESOURCES

If you or a loved one is in need of assistance during this time or need more information related to COVID-19, please check out the City of St. Cloud COVID-19 website page for all resources and community programs.


The 2020 U.S. Census is happening now. The Census helps to determine how federal funding will help each community for the next 10 years, to include schools, roads, housing and even how many seats in Congress each state gets. Make the City of St. Cloud count. Don’t wait to respond. Visit to participate.


The Month of May is National Mental Health Awareness month. The City of St. Cloud has proudly partnered with Ryan Gallik (former City of St. Cloud Fire Department Firefighter Paramedic) and Michael L. Stahl (Co-Founder) of The Mental Hygiene Project and we’ll be sharing weekly videos regarding self care in a time of crisis with our employees and the community of St. Cloud. Please take advantage of this great opportunity. It only takes a few minutes a week.

Video #6: Finding The Seeds To Grow -


Sick employees with flu like symptoms are instructed to notify their supervisors, stay home and do not come to work. If possible, maintain a social distance of at least 6 feet or 2 arms length away.

Stop shaking hands. Practice proper hand hygiene. Wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.

Do not touch your face with unwashed hands.

If you suspect that you or a family member may be showing signs and/or symptoms of COVID-19, please seek medical attention immediately. As always, your safety and health is our priority. In conclusion, please continue to do your part, follow CDC guidelines to help protect our employees, employee’s families, our beautiful community and to help stop the spread of COVID-19. Please be safe and stay connected with us, your family and friends through digital means. We look forward to seeing most of our dedicated employees on Monday, May 11th. We are St. Cloud strong and will continue to get through this together. Thank you for your dedicated service through these unprecedented times.

Be Safe and Stay Healthy,
William E. Sturgeon
City Manager

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