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St. Cloud Utilities Customer Service

Welcome to the St. Cloud Utilities
Customer Service Center
Information page

Our Customer Service Center offers services online, by phone, and in office. We are happy to assist you with all of your water service needs.  For questions about your utility bill, or to start/stop/transfer service, call St. Cloud Utilities Customer Service at 407-957-7344.


Water Discoloration FAQ's                
- Make a quick payment 
Log In/Manage Account   
Other Payment Options              
- 2017 Water & Sewer Rates          
- 2018 Water & Sewer Rates 
Online Forms/Applications   
Ways to Conserve 
- Water Quality Report
- FAQ's
- Other Useful Utility links 
- Leak Detection Guide
- Flushing Program Q & A's
- How to Read Your Bill
Watering Restrictions
  If you are an HOA and unsure of your irrigation schedule,
  please contact our Customer Service Center at 407-957-7344.


- Solid Waste Division
OUC Main Website

For Water, Backflow, or Sewer Concerns                     
For water, backflow, or sewer concerns, City of St Cloud should be contacted first at 407-957-7344 prior to plumbing contractors to evaluate if the service of a plumber is necessary. If a plumber is contacted first, City of St. Cloud will not assume responsible for incurred costs. Outside  of normal business hours, please call 407-891-6700.



Supervisors 001.JPG    Jennifer Carver
Customer Service Center Manager

Customer Service Center
Monday - Friday
   8:00 a.m. - 5:00 p.m.
Ph: (407) 957-7344
Fax: (407) 957-7111

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